return policy

Exchanges and or returns are of course no problem, this can always be done within 14 days of receiving your item(s). Please note, as indicated on our website, we do not offer a free return service, we also do not have a department store in Europe, we only work with our department store in China. We value our eco process, as indicated on our website, that is why we have chosen 1 central department store near our fabric) (LINK RETURN POLICY)

Enclosed is the return form, as we only have one warehouse in the world, we can only process returns through there. Returning to another address may result in destruction of your package and will not suffice for a refund on your order. 

If that is not an option for you, we also offer the following: Since we prefer to avoid returns given the ecological process (CO2) emissions, you can then just keep your items and do not have to return anything. (For every 3 orders we plant a tree in the world).

Here we can then take (10%) of your total order value and credit it to your payment method. (Klarna, Paypal or CreditCard) Then you can for example give the item to friends or family. We hope you can understand and I hope to resolve this soon together with you